Shipping

*DUE TO COVID-19, DELIVERY MAY TAKE LONGER THAN USUAL.
Please be patient and once shipped out, there is nothing much we can do to speed up the delivery process.

If business address, NZ Post may not deliver unless they know that your business is open for essential.
NZ Post is not able to redirect items as their depots storage is growing on the daily and they're unable to sort. When restrictions ease they will begin processing stored items in a first in first out basis. Expect delays if this occurs with your deliveries. If items are returned to us, we may need to charge you a fee that we will be charged to us by NZ Post for returned goods due to failed attempted at a closed business.

PLEASE INPUT YOUR ADDRESS CORRECTLY, YOU CAN CHECK THE CORRECT DELIVERY ADDRESS FROM BELOW LINK;

https://www.courierpost.co.nz/tools/address-checker/

Website may automatically provide full address but these are not always correct so please double check before you finalize your order.

 

LOCAL DELIVERY (LOCKDOWN LV4 Only)

Local delivery services (+$10) available during COVID-19 Lockdown LV4.

Only for below areas (Post Code)

- Silverdale (0932) / Orewa (0931) / Whangaparaoa & Gulf Harbour (0930) / Stillwater (0993). Must input the correct post code in order for local delivery option to pop up during checkout.

- Order before 1pm weekdays : Same Day Delivery

- Order after 1pm weekdays : Next Day Delivery

- Order on Weekends : Delivery on Monday

- Delivery will begin around 1:30 pm from Monday to Friday

 

NZ SHIPPING (NZ Post)

All orders are collected by NZ Post around 12 pm on weekdays.

All orders are sent as overnight delivery but this is not guaranteed as once the shipment leaves our warehouse, delivery time depends on NZ Post.

We pride ourselves by stocking actual items in our warehouse in Silverdale, New Zealand to make sure our customers never wait for weeks even months for long distance deliveries from overseas. 
You will receive an email with a tracking number once your order is packed and ready to be collected by NZ Post.
FREE NZ WIDE SHIPPING on orders over NZD 50.00 including Rural.

 

AUS SHIPPING (DHL Express)

  • Orders under $100 - DHL Shipping fee : $30
  • Orders $100~$159.99 - DHL Shipping fee : $20
  • Orders above $160 : DHL Shipping fee : FREE

Delivery estimate : 2~5 working days once dispatched
Receiver will be responsible for any customs issues at destination. No refunds will be given if the shipment is not cleared by the destination customs.

FREE SHIPPING TO AUSTRALIA on orders over NZD 160.00