Shipping
If business address, NZ Post may not deliver unless they know that your business is open for essential.
NZ Post is not able to redirect items as their depots storage is growing on the daily and they're unable to sort. When restrictions ease they will begin processing stored items in a first in first out basis. Expect delays if this occurs with your deliveries. If items are returned to us, we may need to charge you a fee that we will be charged to us by NZ Post for returned goods due to failed attempted at a closed business.
PLEASE INPUT YOUR ADDRESS CORRECTLY, YOU CAN CHECK THE CORRECT DELIVERY ADDRESS FROM BELOW LINK;
https://www.courierpost.co.nz/tools/address-checker/
Website may automatically provide full address but these are not always correct so please double check before you finalize your order.
LOCAL DELIVERY (LOCKDOWN LV4 Only)
Local delivery services (+$10) available during COVID-19 Lockdown LV4.
Only for below areas (Post Code)
- Silverdale (0932) / Orewa (0931) / Whangaparaoa & Gulf Harbour (0930) / Stillwater (0993). Must input the correct post code in order for local delivery option to pop up during checkout.
- Order before 1pm weekdays : Same Day Delivery
- Order after 1pm weekdays : Next Day Delivery
- Order on Weekends : Delivery on Monday
- Delivery will begin around 1:30 pm from Monday to Friday
NZ SHIPPING (NZ Post)
All orders are collected by NZ Post around 12 pm on weekdays.
All orders are sent as overnight delivery but this is not guaranteed as once the shipment leaves our warehouse, delivery time depends on NZ Post.
AUS SHIPPING (DHL Express)
- Orders under $100 - DHL Shipping fee : $30
- Orders $100~$159.99 - DHL Shipping fee : $20
- Orders above $160 : DHL Shipping fee : FREE
Delivery estimate : 2~5 working days once dispatched
Receiver will be responsible for any customs issues at destination. No refunds will be given if the shipment is not cleared by the destination customs.
FREE SHIPPING TO AUSTRALIA on orders over NZD 160.00